Privacy Policy for EngageHelper

Last updated: Thu Jan 30 2025

1. Introduction

Welcome to EngageHelper (we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services.

2. The Data We Collect

We prioritize your privacy and collect only the minimum data necessary to provide our services:

  • Identity Data: first name, last name, username
  • Contact Data: email address
  • Technical Data: IP address, login data, browser type and version
  • Usage Data: information about how you use our website and services

We do not store passwords or telephone numbers. Our aim is to protect your data, not to collect unnecessary information.

3. How We Use Your Data

EngageHelper uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent, and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer (unless you have opted not to receive such information)

We use your data to enhance your experience, not for any unauthorized purposes.

4. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

5. Data Security

The security of your data is our top priority. While no method of transmission over the Internet or electronic storage is 100% secure, we implement commercially acceptable measures to protect your Personal Data, including:

  • Use of encryption for data transmission
  • Regular security audits
  • Strict access controls for our employees

6. Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Transfer of Data

Your information, including Personal Data, may be transferred to computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

We ensure that any transfer of data is done securely and in compliance with applicable data protection laws.

8. Disclosure of Data

We may disclose personal information that we collect, or you provide:

  • For Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
  • Business Transaction: If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

9. Your Data Protection Rights

Depending on your jurisdiction, you may have certain data protection rights. These may include:

  • The right to access, update or delete your personal information
  • The right of rectification
  • The right to object to processing of your personal data
  • The right to data portability
  • The right to withdraw consent

We respect your rights and will respond to any requests regarding your personal data promptly.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

EngageHelper
Email: [email protected]